Site Settings

The Site Settings section allows you to configure the core operational and marketing settings of your online store. These settings control how your store behaves for customers, how it appears in search engines, and how you track visitor activity and customer interactions.

Configuration Impact

Properly configuring Site Settings ensures that your store is optimized for customer experience, search engine visibility, and business analytics. Review each section carefully before publishing.

Overview

By configuring these settings correctly, you can:

  • Improve customer experience
  • Increase search engine visibility
  • Track visitor behavior
  • Measure marketing performance
  • Integrate third-party tools and services
  • Enable direct communication channels for customers

General Settings

The General Settings section controls the regional and language preferences of your store.

Time Zone

The selected time zone is used throughout the platform for all time-based activities.

Examples include:

  • Order creation timestamps
  • Invoice generation dates
  • Coupon validity periods
  • Shipping updates
  • Store reports and analytics
Important

It is important to select the time zone that matches your business location to ensure accurate reporting and customer communication.

Currency

The currency setting determines how product prices and order totals are displayed.

// Available currencies
Indian Rupee (INR)
US Dollar (USD)
Euro (EUR)

All product pricing, invoices, checkout totals, and reports will use the selected currency.

Language

The language setting controls the default language used throughout the storefront. This affects:

  • Website content
  • Customer-facing messages
  • Checkout experience
  • Notifications

Select the language that best matches your target customer base.

SEO Settings

Search Engine Optimization (SEO) helps customers discover your website through search engines such as Google, Bing, and Yahoo. The SEO Settings section allows you to configure information that search engines use when indexing your website.

Meta Title

The Meta Title is the title displayed in search engine results and browser tabs.

// Example
Fashion Hub | Trendy Clothing & Accessories

A good meta title should:

  • Include your store name
  • Describe your business
  • Be concise and relevant
  • Include important keywords

Meta Description

The Meta Description provides a summary of your website that appears in search engine results.

// Example
"Shop the latest fashion trends, accessories, and seasonal collections 
with fast delivery and secure payments."

A strong meta description can improve click-through rates from search engines.

Keywords

Keywords help describe the products and services offered by your business.

// Examples
Fashion Store
Men's Clothing
Women's Fashion
Online Shopping
Accessories

Use keywords that customers are likely to search for.

Open Graph Image

The Open Graph Image is displayed when your website is shared on social media platforms such as Facebook, WhatsApp, LinkedIn, and Twitter.

A properly configured image helps:

  • Improve social media appearance
  • Increase engagement
  • Create a professional brand impression
Recommended Size

Use an image size of 1200 x 630 pixels for optimal display across all social platforms.

SEO and social media sharing preview
Figure 1: How your store appears in search results and social shares

Tracking & Analytics

Analytics tools help you understand how visitors interact with your website. The Tracking & Analytics section allows you to integrate popular marketing and analytics platforms.

Google Analytics

Google Analytics provides detailed information about website visitors. You can track:

  • Number of visitors
  • Traffic sources
  • Popular pages
  • Customer behavior
  • Conversion rates

This information helps you make informed business decisions.

Google Tag Manager

Google Tag Manager simplifies the management of tracking scripts and marketing tags.

Benefits include:

  • Centralized script management
  • Easier marketing integrations
  • Faster deployment of tracking tools

Meta Pixel

Meta Pixel helps track visitors from Facebook and Instagram advertising campaigns. You can monitor:

  • Product views
  • Add-to-cart actions
  • Purchases
  • Campaign performance

This data helps improve advertising effectiveness.

Microsoft Clarity

Microsoft Clarity provides visual insights into visitor behavior.

Features include:

  • Session recordings
  • Heatmaps
  • User interaction tracking

This helps identify usability issues and improve customer experience.

Custom Scripts

The Custom Scripts section allows advanced users to add custom code snippets to the storefront. This feature is commonly used when integrating external services that require JavaScript installation.

Header Script

Scripts added here are loaded within the website's head section.

Common use cases include:

  • Verification codes
  • Analytics tracking
  • Marketing platforms
  • SEO tools

Footer Script

Scripts added here are loaded before the closing body tag.

Common use cases include:

  • Live chat widgets
  • Customer support tools
  • Marketing automation scripts
  • Third-party integrations
Security Warning

Only add scripts from trusted sources to maintain website performance and security. Malicious scripts can compromise your store and customer data.

Floating Action Buttons

Floating Action Buttons provide customers with quick access to important communication channels. These buttons remain visible while customers browse the website.

Floating action buttons on mobile store
Figure 2: Floating action buttons for quick customer communication

WhatsApp

Enable WhatsApp to allow customers to contact your business instantly.

Benefits include:

  • Faster customer support
  • Direct communication
  • Increased customer trust

Enter a valid WhatsApp number to activate this feature.

Call

Enable the Call option to allow customers to contact your business by phone. This feature is useful for:

  • Customer inquiries
  • Product support
  • Order assistance

Softize AI

Softize AI provides automated assistance for customer queries.

Benefits include:

  • Instant responses
  • 24/7 availability
  • Reduced support workload

Customers can receive assistance even when your support team is unavailable.